Since e-commerce began in Brazil, the number of stores and consumers has grown steadily. And there's no denying that the comfort of not having to look for parking spaces, being able to get out of lines and getting everything at home makes this business even more attractive. However, as with everything in life, online commerce also has negative aspects that can be alleviated by taking some precautions. Below are some tips for you to enjoy your online shopping without headaches later.
1 ? Compare Prices
Many women love to kick the mall watching the news, but when it comes to researching prices, it can be a bit lazy, which does not happen in e-commerce. In a matter of minutes, you can find the same product with wide price variations and enjoy the most convenient offer.
2 ? Check store reputation
The network is full of malicious people and shops, so before you buy, it is worth checking the reputation of the store. Verify that the address exists, that the phone answers, and that the CNPJ is true. If the company refuses to pass on any information, be suspicious of its suitability.
On sites like Complain Here, you can find reference about the store and evaluate before purchase whether it is reliable or not. And since it's on the internet, search what they say about the store on social networks. Stores that offer a broad channel of communication for customers to leave their opinion and answer questions, for example, usually yield more positive experiences than those that do not provide any channels.
3? Pay attention to delivery times
Some stores advertise products even without having them available in stock for immediate delivery, so they promise a long delivery time, just to have time to receive the product and only after dispatch, an attitude that may lead to a longer delivery time than the Combined. In this case, confirm the delivery time with the store. If you're not in a hurry, that's fine, but if you can't wait longer than the deadline, you might want to buy it from another site or at a physical store.
4? Buy in advance
In addition to the store deadline, you must account for the time it takes for the company to pay and ship the merchandise, which may take a while. Problems such as a strike at the post office and loss can also compromise the delivery time, so if your order is to be used on a specific date, such as a gift, for example, the earlier the purchase, the better. Similarly, if your order comes back, you will need even more time to return and exchange.
5? Check out exchange and return policy
The online shopper is protected by the laws that it is possible to exchange or return a merchandise if it is defective, does not serve or please, but the online store is also supported by the same laws, so please refer to the exchange policy and returns to find out in which cases you can return or exchange the product, as well as liability for shipping charges. Keep all vouchers and emails regarding the operation.
6? Check out shipping charges and delivery
A commodity may be cheaper in the online store than in the physical store, but in some cases, shipping charges may make their price match. When this is the case, it is always a good idea to check the shipping fee values, as in case of exchange, this value may double so that you can return and receive a new product. Some sites offer free shipping from a certain amount to encourage more sales. If you want to buy just one piece, see if a friend has no interest in buying something on the same site and save on shipping.
7? Prefer the well-known stores
Shopping at a well-known store can avoid unpleasant surprises as to the quality of the products and also the choice of sizes in the case of clothing. If the physical store you usually buy has a virtual sales system, you already know what to expect. Now, if you want to make a purchase at an unfamiliar store, check your reputation and consult friends who have already purchased at the store to see if they were well served.
8? Be wary of wild promotions
Some stores may liquidate their products by making them available at prices below the competition, but if the difference is very large, you need to redouble your care, especially if they are electronic or computer products, because the merchandise may have doubtful origin, be counterfeit and not offer any warranty.
9? Check site security
Stamps with security indication like? Safe Internet? and "Secure Site", attest to the site's reliability and are essential security mechanisms for consumers, but when closing a deal, especially entering credit card details, you need to make sure you're entering a truly secure environment. safe. These pages usually start with? //: and should display in the browser a lock icon in the bottom right corner of the screen or in the address bar, depending on the program you use. This is necessary to prevent your financial data from being stolen.
10? Keep your computer protected.
We are all exposed to computer viruses and programs that steal passwords and data without us being aware. Increasing care by keeping antivirus up-to-date, not shopping on public computers like Internet cafes, and not opening emails from suspicious senders can reduce the risk of hacking.
With these tips you will be able to buy at will, then just control the excitement and not turn the ease of buying over the internet into a pretext to break the budget. Good shopping.
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